Garysglue.ie trading as Eva-Tec Limited

On Line Privacy Statement

Collection of Personal Information

You may choose to give your personal information to us in a variety of ways when interacting with our site Garysglue.ie.  You may want to give your personal information when you register on our site, place an order on our site, subscribe to the newsletter using our site, fill out a form on our site or through other activities, services, features or resources we make available on our site.  Depending on the activity you select on our site you may be asked for, as appropriate, name, email address, mailing address, phone number.

Providing your personal information to us in this manner on our site is entirely voluntary.  You may visit our site anonymously. We will only collect your personal information if you voluntarily submit such information using our site.  If you choose not to provide your personal information it may limit you from engaging in certain activities on the site.

Collection of Non-personal Information

We may also collect information relating to your use of our site through the use of various technologies such as “cookies, scripts and tags. For example, when you visit our site, we may log certain information that your browser sends us, such as your IP address, browser type and language, access time, and referring Web site addresses, and we may collect information about the pages you view within our site and other actions you take while visiting us.  Collecting information in this manner allows us to collect statistics about the usage and effectiveness of our site.

A cookie is a piece of data that a web site can send to your browser, which may then be stored on your computer as a tag that identifies your computer. While cookies are often only used to measure web site usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use and, as such, are not associated with any personal information, they are also used at times to personalise a known visitor’s experience to a web site by being associated with profile information or user preferences. Over time this information provides valuable insight to help improve the user experience.

You can generally express your privacy preferences regarding the use of most cookies and similar technologies though your web browser. You can set your browser in most instances to notify you before you receive a cookie, giving you the chance to decide whether to accept it or not. You can also generally set your browser to turn off cookies. If you block, turn off or otherwise reject our cookies, some of our site pages may not display properly or you will not be able, for instance, to add items to your shopping cart, proceed to checkout, or use any of our site services that require you to sign in.

How we use your personal information

Garysglue.ie collects and uses your personal information for the following purposes:

  • – To personalise your experience

We may use information in the aggregate to understand how our site users as a whole use the services and resources provided on our site.  We may use information we collect about you to provide you with a personalised experience on our site such as providing you with content in which you may be interested and making navigation on our site easier.

  • – To improve customer service, transaction requests and product support

Your personal information helps us to more effectively respond to your customer service and transaction requests and your product support needs.

  • – To process transactions  

If you place an order with us we will use your personal information you provide to fulfil your order. To help us do this, we may share information with others, for instance, financial institutions, shipping companies, or postal or government authorities, such as Customs authorities, involved in fulfilment of your order. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

  • – Marketing, promotions, surveys  

We may use our information to send you marketing or promotional information which you opted to receive about topics we think will be of interest to you.  You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive from us or by contacting us directly on our site and requesting to unsubscribe [include link to this unsubscribe page]

  • – To send periodic emails

If you have decided to opt-in to our mailing list you will receive emails that may include company news, updates, related product or service information, etc. If at any time the you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email you may receive from us or by contacting us directly on our site and requesting to unsubscribe [include link to this unsubscribe page]

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sharing your personal information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

You may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site is subject to that website’s own terms and policies.

Retention

We will retain your account registration information for as long as your account is active or as needed to fulfil your transaction. If you wish to request that we no longer use your account registration information you can contact us at www.garysglue.ie. We will retain and use your account registration information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Hotjar

Some of our webpages use services provided by Hotjar Ltd. Hotjar provides services including Heatmaps, Visitor recordings, Funnels and Form Analysis, Feedback Polls, Surveys and Recruiters. The information generated by the tracking code and cookie about your use of the website will be transmitted to and stored by Hotjar on servers in Ireland. Through the Hotjar tracking code the information collected includes:

Device-specific data
The following information may be collected through your device and browser:
• your device’s IP address (collected and stored in an anonymized format);
• your email address including first name and surname;
• device screen size;
• device type (unique device identifiers) and browser information;
• geographic location (country only);
• preferred language used to display the webpage.
Log data
Our servers automatically record information which is created upon using Hotjar. Data includes:
• referring domain;
• pages visited;
• geographic location (country only);
• preferred language used to display the webpage;
• date and time when website pages were accessed;

Hotjar will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Hotjar uses a variety of services hosted by third parties, such as Google Analytics and Optimizely. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. For information on how Google Analytics and Optimizely collect and use your information, please refer to their privacy policies. By continuing to use this website, you consent to the processing of the above data by Hotjar and by the third parties used by Hotjar in accordance with their respective privacy policies. The cookies used by Hotjar have differing durations; some persist for the session only, others will persist for a longer period, with a maximum of 365 days.

To opt out please go to the following link:

https://www.hotjar.com/opt-out

Changes to our privacy policy

Garysglue.ie has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using our site you signify your acceptance of this on line privacy policy.  If you do not agree to this privacy policy please do not use our site. Your continued use of our site following the posting of changes to our online privacy policy will be considered your deemed acceptance of those changes.

Contacting us

If you have any questions about this on line privacy policy or the handling of your personal information please contact us at:

www.garysglue.ie

Eva-Tec Ltd

Unit 5

Balbriggan Business Park

Balbriggan, Co Dublin

 

** Last updated 22/11/2019 **